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BenSoft
Inc., creators of RepayMe, the Flexible Spending
Account Administration industry's first web-based
solution is experiencing planned organic growth rates
in excess of 200% (Google "Aon
BenSoft"), and seeks keystone leadership staff.
Requirements:
BS/BA or equivalent, and 2-3 years Support Desk
experience. Testing, QA, Payroll, and/or Benefits
experience a plus.
Job
Description: The Support & QA
Tech is an independently responsible position
potentially advancing to department management, has
direct access to Product Development staff for
code level insight into support/testing issue
resolution, and is empowered to WOW our clients.
The Support and QA Tech provides fee based
Technical Support to both novice and highly
knowledgeable contacts within our Fortune 500
clientele. The
position is responsible for client support and
training, reported issue reproduction/documentation,
change requests, test specifications and build
testing, product quality evaluation, corporate image
and client satisfaction.
Skill
Set:
*Excellent
written and verbal communication skills,
organization/time management skills, interpersonal
skills, and support event documentation habits.
*Excellent
analytical, problem solving, puzzle solving skills.
*Self-motivated,
goal oriented, and able to multi task.
*Continue
to learn and discover new associated technologies.
*Ability
to find, research, understand, and successfully apply
instructions, FAQs, and information from any source.
Detail:
*Location:
San Diego
,
CA
; No Relocation Assistance Available
*PRINCIPALS
ONLY
*Some,
very limited, on very rare occasions, customer site
training/support may be required.
*Excellent
equity and benefits package.
*Travel
required: none
*Telecommute:
no
Compensation:
$40,000.00
to $55,000.00/yr. DOE, plus an excellent equity and
benefits package.
Benefits:
- Pre IPO stock
options
- Highly energetic and
casual work environment
Respond
to: Employment@BenSoftInc.com
*PRINCIPALS
ONLY
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