Learn about the advantages of partnering with RepayMe in this 3-minute video. Watch The Video Now!

The powerful RepayMe engine is the easy-to-use hub through which all reimbursement request and transactions flow, greatly reducing administrative time and overhead. In general, the process flow is as follows:

1. Participants can sign up whenever they choose during open enrollment, and may change their plan elections as often as they wish during open enrollment.
   
   
2. Participants can access their accounts, submit claims, sign-up for/ change/cancel direct deposits, request/cancel a debit card, or inquire about their status—all online, in real-time. Administrators' time is freed up to focus on more strategic tasks.
   
   RepayMe supports participants with and without Internet access. Participants can submit paper claims, which the administrator enters into RepayMe.
   
   
3. RepayMe "pre-filters" claims for eligibility and duplicate submissions as they are entered, reducing the amount of denied claims and exception processing.
   
   
4. Administrators go online to adjudicate claims. An e-mail is automatically sent to the participant in real-time, providing claim(s) status and current account balance.
   
   
5. RepayMe streamlines communications between the administrator and participants with automated e-mail notifications any time a claim is processed or a reimbursement is issued. Administrators also have the ability to generate letters for those participants who don't have e-mail.
   
   
6. RepayMe's back office processing searches for participants that have claims eligible for reimbursement and generates Pending Reimbursements (Funding Requests).
   
   
7. Once approved, RepayMe's back office processing creates reimbursements. The administrator may then print the reimbursement checks, export a reimbursement file to be imported into a payroll system, or let RepayMe's outsourced back office process print and mail reimbursement checks, and/or transmit direct deposit files.